Please call our customer service department at 1-800-873-0442 before returning any product. We will issue a Return Authorization Number. This number should be written on the outside of the box to expedite processing. In addition, you should include your contact information and the Return Authorization Number inside the box.
When applicable, all original packaging and accessories should be included with the returned product.
All returns should be sent to:
Global Gate Controls, Inc.
7830 W Alameda Ave #103
Lakewood, CO. 80226
Ground orders are shipped via United States Postal Service, FedEx or United Parcel Service. We do not ship outside of the fifty (50) U.S. states. Sorry, no COD’s.
Delivery times for ground shipments vary between 1-7 business days depending on the recipient’s location. Expedited shipping is available for an additional charge.